The quick way to find a local uPVC Fascias / Soffits / Cladding specialist in Thames Ditton, Surrey

Property Renovation & Decorating Services "Excellence in Construction, Passion for Detail" With over 17 years of solid experience in the construction industry, our team provides comprehensive renovation and interior decorating solutions designed to bring your vision to life. Led by Emy, a professional renowned for his rigor, integrity, and craftsmanship, we are committed to delivering every project to the highest standards of quality. Our Services We offer a wide range of construction and finishing services, professionally managed from initial concept to final handover: Extensions & Conversions: Expert loft conversions, home extensions, and new builds. Full Renovations: Complete modernization of houses and apartments, including bespoke kitchen and bathroom installations. Premium Finishes: High-end interior and exterior painting, professional plastering, and precision tiling. Flooring: Installation of solid wood, engineered flooring, and carpet fitting. General Building: Structural repairs, general maintenance, and full-scale property refurbishments. Why Choose Us? Our reputation is built on four core pillars that ensure every client receives exceptional service: Attention to Detail: We believe perfection is in the finishing touches; every task is executed with surgical precision. Timeliness: We respect your schedule and strictly adhere to agreed deadlines. Transparency: Open communication and honest, competitive estimates with no hidden costs. Proven Expertise: Over 17 years of successful projects and satisfied homeowners. Contact Us for a Free Estimate Ready to start your home transformation? Contact us today for a free consultation and a personalized quote.

Roofing works repairs all roofer works gutter and works flat roofs

jarad London Construction Company have partnered with homeowners, designers and architects to deliver unrivalled construction, renovation and refurbishment services across London and the Home Counties.

Keen Resources: Elevating Your Spaces for Years to Come Welcome to Keen Resources, your trusted partner in building and property maintenance solutions. Established in 2014 and proudly located in the vibrant North West London area, we are your go-to team for all your construction needs. At Keen Resources, we bring a wealth of experience to the table, with a family-run business that boasts a remarkable 25-year track record. We specialise in providing a wide range of services to Residential, Commercial, and Estate Agent clients, ensuring that every project is executed with the utmost precision and professionalism. Our dedicated team of experts covers a diverse spectrum of services, including: General Building: From the ground up, we craft solid foundations for your dreams to take shape. Roofing: Our experts ensure your property is protected from the elements with top-notch roofing solutions. Electrics: Safe and reliable electrical services to keep your property powered efficiently. Kitchen and Bathroom: Transforming these essential spaces into stunning, functional areas you'll love. Refurbishments: Breathing new life into tired spaces, making them vibrant and appealing. Plumbing: Efficient plumbing services to keep your property's water systems in excellent condition. Carpentry: Craftsmanship that adds character and functionality to your interiors. Tiling: Precision tiling work to enhance the aesthetics of your property. Painting and Decorating: Creating inviting and visually pleasing environments. Handymen (Multi-Skilled): Versatile experts ready to tackle any project with skill and efficiency. At Keen Resources, we are not just builders; we are partners in bringing your vision to life. We take immense pride in our commitment to delivering superior quality, meeting deadlines, and exceeding your expectations. Customer satisfaction is at the heart of everything we do. We believe that every project, big or small, deserves the same level of care and attention. With Keen Resources, you can trust that your project is in capable hands, and the end result will be nothing short of exceptional. Experience the difference with Keen Resources, where excellence in construction meets a passion for customer satisfaction. Contact us today and let's embark on a journey to turn your property dreams into reality.

No job is too large or too small for our professional team that have been trading in the roofing industry for over 10 years . We have many roofing solutions that are tailor made to fit your precise requirements, whether it is a whole new roof to be installed or simply a small roof repair.we take pride in our excellent work, competitive fees and my ability to deliver outstanding results on time - every time. From coordinating projects to taking care of all that bureaucratic oversight, I conveniently guide my clients through my services. We cover the all parts of the country.

Full property renovations, extensions, loft conversions, outbuildings & more.

At House of Glass, we are a genuine family run business, we believe in personalised, professional and affordable home improvements that get your property looking at its very best. We have years of experience and a lot of pride in what we do, which is why you can always depend on us. Being a family run business, we don’t use sales reps that charge high commissions and we don’t use external fitters. This maximises your savings and gives you the best possible price and service, right from the start. We also offer spread the cost options, please contact us for T's & C's We offer a wide range of services from replacement windows & doors, flat roofing, sky pods, solid conservatory roofing to new build orangery's and conservatories. Main work we undertake But are not limited to UPVC Windows in every colour and any style UPVC French and patio doors Bi-folding doors Composite doors Stable doors Flat roofing (with or without sky pod) Sky pods Conservatory roof replacements Solid insulated conservatory roofing Orangery styled conservatory roofing Light weight tiled roofing Glass & polycarbonate conservatory roofing New build conservatories and orangeries Thank you for taking the time to consider our profile, we look forward to hearing from you! House Of Glass Limited

Chameleon Refurbs have over 25 years experience in all types of Building Refurbishments so choose Chameleon Refurbs with confidence

NORTH WEST LONDON RENOVATIONS is a well established, trustworthy, reliable and professional company. We serve Acton, Ealing, Hammersmith, Kilburn, Paddington, Brent, Westminster, Hampstead, West Hampstead, Primrose Hill and all surrounding areas of N, NW and Greater London. Our service is professional, caring, and high quality. Our customers rate us highly for our ability to stick to deadlines, and for the quality of our workmanship. We provide a professional service from the initial free quotation to the end professional finish. Our service is friendly, clean and tidy, and reliable. We consider no job as too large or too small and offer very competitive prices

We aim to be a world class Construction Company providing efficient affordable, sustainable, cost effective services of highest level of quality. We undertake all projects, big or small and specialise in major renovations including; Extensions – Loft Conversions – Restoration & Alterations Garage Conversions – Landscaping & Patios – General Building Work Renovating a property can bring a new lease of life to your home with the feeling that you live somewhere new without having moved. Whether it's a major remodel by knocking down walls and building new ones to change the entire look of your home, to simple and subtle updates and upgrades like new floors, new doors, a modern new kitchen or a stunning bathroom, using modern materials we can help you create your ideal living space.

-11 years of experience in flat roof coatings -insulation of flat roofs -gutter installation -fascia board installation

Quebuild London Ltd offers a full building service with every aspect of works covered no matter the scale or scope of works to both residential and commercial buildings.We also provide proactive and reactive maintenance packages with 24/7 one hour service for emergency call outs.We pride ourselves on using only highly skilled and courteous tradesmen with all trades in house so as a company we have full control of our projects. From your initial meeting with one of our knowledgeable estimators who provide fixed price detailed estimates to completion of works overseen by amazing management our clients needs are paramount,this ensures a streamlined service with quality controlled finishes beyond the industry standard. We have full public liability insurance with all risk assessments and method statements in place at all times no matter the size of works for peace of mind for us as a company but more importantly you as our client.

JP Building Services is a professional, reliable roofing company with unrivalled expertise in the industry. Drawing on over 20 years’ experience, we focus on providing all types of roofing repairs and maintenance giving each customer an outstanding quality service and the highest finish which is made to last. Operating throughout: London Buckinghamshire Hertfordshire Bedfordshire & St Neots. Whether you are looking for a full re-roof or minor repairs and general maintenance we apply the same standards to all of our work no matter how big or small the job. We believe that everyone should receive a great service that will protect their property for many years. Our roofing contractors offer a comprehensive range of services including: Domestic & Commercial Work New Roofs & Re-roofs Roof Repairs Chimney Work Lead Work Flat Roofs Pitched Roofs UPVC, Fascias, Soffits & Guttering Slates Tiles Repointing Moss Removal & Roof Cleaning We also offer services including: Building Landscaping Interior ALL BUILDING & PROPERTY MAINTENANCE UNDERTAKEN Our skilled team are on hand to help with any queries that you may have. We are happy to help and offer free advice, non-obligatory quotes and estimates.

Kikaroofing.com Roofing: We focus on providing all types of roofing repairs and maintenance giving each customer an outstanding quality service and the highest finish which is made to last. We offer a comprehensive range of services including: - Emergency Callouts -Domestic & Commercial Work -Replacement Joists & Rafters -New Roofs & Re-roofs -Roof Repairs -Chimney Work -Lead Work -Lead Roofs -Flat Roofs -Felt Roofs -Pitched Roofs -Garage & Extension Roofs -Fascias, Soffits & Guttering -UPVC -Slates -Tiles -Repointing -Ventilation -Stone Tar & Chip Coatings -Moss Removal & Roof Cleaning -Rubber Roofing -Fibreglass Roofing

As resin bound specialists in the South West for decades, we firmly believe that a resin bound driveway is currently the most cost-effective way of creating a driveway that is low maintenance, long lasting and has minimal environmental impact

We cover all aspects of roofing Inc but not limited to: ? Re roofs ? Chimney repairs ? Lead replacement ? Leaks ? Repairs ? Facias, soffit and gutters ? Flat roofs ? Oast Houses ? Tile and Slate ? Velux windows and Skylights Any Roofing pride our service with decades of experience and combined teams which helps keep the costs to our customers down and our work quality right. We cover from Central London to Brighton and all towns and villages in between 10 year guarantee on all new installations 24 / 7 emergency call out available

Robinson Roofing Group comprises a highly skilled and proficient team of roofing experts across its four specialized divisions - Roofing, Hard Metals, Eco Roofing and Heritage. Each fully equipped with the capabilities and resources to expertly manage large-scale and diverse projects. We are consistently committed to surpassing established industry standards, a dedication exemplified by the exceptional quality of work delivered by our Heritage division, which preserves traditional roofing artistry, Our Hard Metals division, which excels in durable, precision engineered roofing solutions, our Eco Roofing division, which pioneers sustainable, innovative practices, and our Roofing division, which delivers versatile, high-performance roofing systems tailored to diverse architectural demands. This commitment not only drives the superior craftsmanship across all divisions but also fosters a dynamic and positive workplace culture. Our meticulous attention to detail ensures that every project—whether undertaken by Heritage, Hard Metals, Roofing, or Eco Roofing is revitalized with precision and care. By integrating time-honored craftsmanship with cutting-edge techniques, we uphold the highest standards of safety, professionalism, and respect in all operations across each division. With decades of extensive experience spanning multiple facets of the roofing industry, Robinson Roofing Group and its Heritage, Roofing, Hard Metals, and Eco Roofing divisions are uniquely positioned to deliver a comprehensive suite of services and provide authoritative, informed guidance to our valued clients.

Top Tier is a small family run business with years of experience in all aspects of roofing and property maintenance with a passion for perfection on all jobs, no matter how big or small.

Our building services company RMR Building & Renovation Ltd has over 15 years’ experience in the industry. We have been helping customers in Essex and the surrounding 20-mile radius by providing professional, trustworthy building services. We know it can be hard to find a builder that you can rely on RMR Building & Renovation Ltd has a wealth of experience and is known as one of the best builders in Essex. We pride ourselves on providing a professional, caring and high-quality service and always meet our customers’ needs. RMR Building & Renovation Ltd delivers on timekeeping, quality of work and value. We offer a full range of building services, from major rebuilds to smaller jobs such as masonry repairs, including: New Builds Alterations, Extensions & Conversions Brickwork Concrete Plastering & Screeding Tiling Painting & Decorating Kitchens & Bathrooms Roofing Services Re-pointing Septic Tanks Excavation Services Soakaways Foundations External Works Drainage If you are trying to find a builder near you, why not give us a call? Our friendly, professional team will be happy to talk through your needs and give you a free, no-obligation quote.

We’re a fast growing Roofing and Gutter company based in Oxford, South East England. We are committed to providing a professional and efficient service at all time whilst maintaining the highest standards of work. Our extensive experience in the industry make us the go to company for roofing and gutters work throughout Oxfordshire, Buckinghamshire, and surrounding areas. With a vast array of expertise and experience, our workforce specialise in a variety of roofing services, from small repairs to a full re-roofing. Our roofing services are suitable for both residential and commercial properties. All our roofing services are fully insured during the duration of the work carried out by our team and covered by our 10 year guarantee once completed. We also offer other specialised services including: Guttering and Fascia protection, Tiling, Roof system protection, Roof re-pointing plus more. Praised for exceptional professionalism and services, the company is known for delivering the highest quality of work, and with over 20 years of in-field experience, you can trust Premier Roofing & Gutters and its team of experts with all types of roofing, gutters & fascias and driveways projects you might have. With Premier Roofing & Gutters as your business partner, you can expect only the highest level of craft and customer service. Most of our trade comes from our past clients recommendations. Our pricing is very competitive, and every single client is important to us.

Welcome to Nation windows Ltd, We strive upon our reliability and provide friendly customer service. As a result of we have built a strong foundation in our region. Each of Our collection is built to meet the customer’s criteria and demands. A home can be completely revitalized with the installation of aluminum and U.P.V.C windows and doors. We guarantee 100% customer satisfaction, with exquisite finish to our products to match your residents. Furthermore, using these materials is more sustainable for you and the environment as they can enhance your house energy consumption efficiency, weather resistance and security. We provide a wide range of design options and surface treatments so that your new windows and doors can be personalized to your exact specifications. There is a broad variety of colour option and designs available to you. Our installers are all skilled professionals that take pride in their work and are committed to giving you the best possible outcome for your home renovation. Our staff of in-house installers has been with Nation windows for years, so you know they are reliable and that we don't outsource the work.

Here at reviewed roofing & property solutions we cover a wide variety of construction, we have efficent teams who have an eye for detail. also we have a company “ Southerns finest solutions” who sub contract some of our projects who we can vouch for. We take great pride in our work, making it our mission to see our clients astonished with the finish to their project. please for free expert advice & estimates do not hesitate to get in contact.

We are competitively priced and we can handle everything from basic installations to complete renovations.No job is too small or too large and we look forward to taking on new and innovative designs.

With Offices In Bournemouth Dorset and Berkshire Homecrest Solutions are the first choice for professional roofing and refurbishment services across the South-West We operate throughout Hampshire and Dorset surrounding areas. We come with over 25 years of extensive expertise and offer a range of comprehensive quality roofing and refurbishment services that include all aspects of property maintenance; from a roof repair through to new roof replacements. We also cover associated services including chimney repair/re-builds, and guttering. Emergency and remedial roofing services for leaks and storm damage, together with expert renovation and replacement of pitched and flat roofs on almost any type of refurbishment. We offer a competitive price and our work is of the highest standard, no job is too small or too big; from fixing leaks, installing a brand new roof, or replacing gutters, we’re sure that we can cover your roofing or refurbishment needs. • Roofing Repairs • New Roof Installation • Gutter, Fascia Repair/Replacement • Renovations • Chimneys

Empire Roof Care is a trusted roofing company with over 20 years of experience providing high-quality roofing services. Specializing in everything from roof repairs to complete new roof installations, we offer a wide range of solutions including fiberglass roofs, felt roofs, and comprehensive guttering services and all chimney work. Our team is dedicated to delivering exceptional craftsmanship, attention to detail, and customer satisfaction. Whether you need a quick repair or a full roof replacement, Empire Roof Care is committed to ensuring the longevity and protection of your property with reliable, professional service. We are fully insured up to 2 million. All work is fully guaranteed we also do free drone Surveys

Hi there, we specialise in electrical, general building and Groundworks. However, we also provide the below services. We have over 15 years experience in the construction industry and we are also fully insured and licenced. House Building Extensions Electrical installation Furniture building Joining Carpentry Roofing Groundworks General wall filling and painting. Sockets and light fixings. Appliance installation Appliance hanging. Fitting shelves Fitting wall units Landscaping General Gardening Driveways Kitchen fitting Full home redec The above is not exclusive so please do not hesitate to contact us.

jaben roofing are an established professional fully insured roofing and loft conversion company covering the south east and london. we are specialists in all aspects of roofing including flat and pitched roofs we also offer a full loft conversion service. We are able to offer long guarantees as approved contractors with various manufacturers on our flat roofing systems. We specialise in 3 layer felt systems , Grp fibreglass and liquid polyurethane.

Hello everybody this is a family business was over 20 years we cover also to roof repairs new roofs all gutter repairs new guttering no job too big are too small all of our work comes to a very high standard. Let it be a big job or a small job. All works carried out comes with a 20 years guarantee.

London City Roofing & Renovations ltd is an established and trusted company with over 20 years experience, offering all aspects of roofing and building services. We are based in Wembley (London) serving all of London and surrounding areas within 100 miles.? We pride ourselves on our punctuality and quality workmanship, offering a prompt and professional service with experienced and expert staff. We guarantee a friendly, clean and tidy service with all work being to the highest standard. We are fully insured and all work is guaranteed. All our tradesmen are experienced and qualified in their respective trades. We specialise in the following: Roofing services: UPVC Fascias & Soffits Cladding Guttering Bargeboards Flat Roofing Chimney Repairs Tile & Slating Work Re-Roofs Lead Work General Building Work Fibre Glass Roofing Double Glazing Building services: Home improvements Kitchen Fitting Bathroom Fitting Extensions Loft Conversions Garage Conversions Bricklaying Plastering Comprehensive driveway and paving service, including: Driveways Drop Kerbs Patios Paths Block Paving Concreting Tarmacing Car Port We offer free quotes

Hi everyone , thanks checking my profile I’m Vas , have more than 10 years experience in construction I got level 3 diploma in carpentry, my main job is carpentry, but being in the industry so long I also can do handyman, fencing, ground work and foundation, decking, etc j

Hi ya this is aztec roofing and building we are a family run business we take a lot of pride in our work and building good relationships with our customers we believe that main thing in this industry is trust. We are many years in this trade we do new roof flat roofs guttering facia pointing soffits chimney stacks painting leadwork basically all aspects of roofing our main priority is making sure our customers is happy with us and the work Many thanks aztec

Small team of hardworking individuals dedicated to bringing the best to our clients.

ERA Construction Solutions Ltd WHO ARE WE? The story of our team, 16 years and going really strong: For a decade, Era Construction has been leading the way in all aspects of luxury design and build. Whether you're looking to expand or refine your home with a loft conversion, rear or side extension, basement excavation, cellar conversion or a top to bottom refurbishment. We also complete home renovations, roofing work and bespoke projects. Our ethos is quality-first craftsmanship for the very best in residential design and build in London. From small touch-ups to full property refurbishment - we make a neat job of it all. WHY OUR BUILDING COMPANY? When it comes to the quality and care that we put into every project, we think of ourselves as one of the leading building companies in London. This means that, as the right builder, we have the team, the expertise and the commitment to a high quality that sets us apart. 1. Fully insured with Public and Employers Liability, Professional Indemnity, Contractors All Risk and high-risk basement works. 2. We offer a 15-year guarantee on all of our structural building work. Proficiency only uses the highest quality building materials ensuring everything is built to standard and will last. 3. We have a large team of office-based staff, including a dedicated project manager providing you with peace of mind and security throughout your project.

We are a family run business specializing in various types of gardening/landscaping/tree/property maintenance services/roofing, lawn care, garden designing, pressure washing, patios, driveways and much more. Please contact us for more in depth information and advice or for a no obligation quotation.

ES Building Services is a family run business with a team of highly skilled, well experienced and passionate professionals who puts your needs at the forefront of what we do. All our work is completed to the highest industry standards and compliance with current regulations is always met. We focus on providing a high end finish on all of our projects regardless of budget. We will make sure you are involved and understood at every step of the process, from design to completion. Whether it’s a simple maintenance job or a full internal refurbishment, we aim to provide a level of service that exceeds your expectations. Our predominant active contacts consist of bathroom and kitchen refurbishment work. We work alongside multiple industry leaders and have an excellent track record in providing high quality installations across London. With a skilled and mature team of professionals we have an abundance of experience in all areas of building services. We specialise in full internal refurbishments covering all aspects of the build: strip out, plastering, kitchens, bathrooms, plumbing, electrics and everything in between. With over 300+ 5* reviews accross all platforms, rest assured your property is in safe hands with ES Building Services. Kitchens Bathrooms Refurbishments Electrical installation + Everything in between NICEIC Aproved Contractor. GasSafe Registered Engineers. SafeContractor Approved.

About SPD Roofing & Building - SPD Roofing & Building is a professional and reliable roofing company with unrivalled expertise in the industry. Drawing on over 10 years’ experience, we specialise in all types of roofing repairs and maintenance, providing every customer with outstanding quality service and a high-quality finish designed to last. Whether you are looking for a full re-roof, minor repairs, or general maintenance, we apply the same high standards to every project, no matter how big or small. We believe that everyone deserves a great service that will protect their property for many years to come. Our roofing contractors offer a comprehensive range of services, including: • Domestic & Commercial Work • Replacement Joists & Rafters • New Roofs & Re-roofs • Roof Repairs • Chimney Work • Lead Work • Lead Roofs • Flat Roofs • Felt Roofs • Pitched Roofs • Garage & Extension Roofs • Fascias, Soffits & Guttering • UPVC • Slates • Tiles • Repointing • Ventilation • Stone Tar & Chip Coatings • Moss Removal & Roof Cleaning • EPDM / Rubber Roofing • Fibreglass Roofing • General Building Work Our skilled team is always on hand to help with any queries you may have. We are happy to offer free advice, along with non-obligatory quotes and estimates.

Hi we are a family run business that’s been operating for 40+ years we cover all aspects of property maintenance down to internal paint correction on your walls, to complete re roofing of your property. Due to us being a family run business you have none of the normal communication issues you would have from much larger companies. We are always one phone call away to answer any questions you may have

GS Roofing is a small and caring company. We take pride in all the work we do. All jobs are a priority. GS Roofing holds over 20 years of experience and works to a high standard. Roof work is our speciality and covers all aspects of roofing. Discussing and explaining the problem before we go ahead to be sure the customer is happy is vital for us.

At Home Counties Roof Care, we pride ourselves on delivering reliable roofing with a local touch. Based in the Home Counties area, we bring years of experience and a genuine commitment to customer satisfaction in every project we take on. Whether it’s a full roof replacement, minor repairs, or preventative maintenance, we offer a friendly, professional service using only quality materials and proven techniques. But we don’t stop at roofing — we also offer a range of exterior services, including fencing, turfing, and exterior painting, to help keep your home looking its best, top to bottom. Why choose us? • Fully insured & experienced team • Free, no-obligation quotes • Honest advice and competitive pricing • Respectful of your home and time • Rated for quality and reliability We take pride in our workmanship and build lasting relationships with our customers. No job is too big or small — your property is in safe hands with Home Counties Roof Care.

family run business with over 20 years in the roofing industry we can meet all of your roofing needs from flat roofs fibreglass felt or rubber we do small single slate and tile repairs to whole new roofs all UPVC products dry verge systems dry ridge systems all types of guttering basically anything to do with your roof chimney repairs to lead work we do it all hard and soft Brick layer re-pointing /

Hi at jays property maintenance we run a family run business that are specialists in flat roofing new roofs Chimley rebuilds lead work and all aspects of property maintenance.with a 5 million public liability insurance.

Good, conscientious company. High quality work. Orders completed on time, professional service and honesty to their customers.

With our team of highly skilled professionals, we pride ourselves in our unmatched workmanship whilst only using the highest quality materials allowing us to offer extended guarantees. Whether you need a roof repair, a new roof installation, slate roof or a flat roof replacement, we have got you covered. So, if you are searching for a reliable "roofer near me," look no further than Direct roof care, Contact us today to discuss your roofing needs and let our experts provide you with the best solutions.

Mbg builders ltd is a professional building Company. We have been helping domestic Clients across the West London since 2012. We specialists in… Bathroom installation and repair Electric and plumbing and heating Painting and decoration Carpentry work Plaster and skimming Property maintenance Tiles floor and walls Emergency drainage Electric underfloor heating Also we provide very reasonable price Basins . Taps .bathtub.shower tray . Radiators.tiles .showers.all bathroom Material.

Ridgecover Roofing & Guttering specializes in providing comprehensive roofing and guttering solutions for residential and commercial properties. With a dedicated team boasting 15 years of experience, we offer a wide range of services tailored to meet the diverse needs of our clients. Our services encompass everything from minor repairs to complete installations, including roof and gutter repairs, as well as the installation of new roofs and PVC fascia, soffits, and guttering systems. At Ridgecover, we understand the importance of maintaining the structural integrity and aesthetic appeal of your property, which is why we prioritize quality craftsmanship and attention to detail in every project we undertake. Our team consists of fully qualified professionals who are committed to delivering exceptional results and ensuring 100% customer satisfaction. We take pride in our workmanship and strive to exceed our clients' expectations by adhering to the highest standards of excellence in the roofing and guttering industry. Whether you require routine maintenance, emergency repairs, or a complete roof renovation, you can trust Ridgecover Roofing & Guttering to provide reliable, efficient, and cost-effective solutions tailored to your specific requirements. With our expertise and dedication to excellence, we aim to be your trusted partner for all your roofing and guttering needs.

Hi my names Ewan I have been in the trade about 8 years. We have a lovely team on bored ready to take on any task no big or to small. Are job is to leave customer with 100% satisfaction!!!