Post your job for free. Get quotes. Read reviews.
Post your job for free. Read reviews, get quotes, and see tips on hiring the right person.
How does it work?There are 284 Plumbers in Dursley, and last month we helped homeowners get quotes for their home improvement jobs.
Take a look at our Plumbers profiles, read reviews and request quotes directly.
www.kbaconstruction.online MAKE YOUR HOUSE INTO A HOME TODAY WITH KBA CONSTRUCTION'S We are a building company with many years combined experience. working as Builder in London (UK), we help to make your house a home or property investment you can rely on.
Latest homeowner review
With over 40 years combined experience in the building trade our company has grown and build an amazing portfolio of jobs and customer clientele. We cover all aspects of building and landscaping no job is to small and no job is to big we can handle them all. Our company cover everything from start to finish on all jobs so no need to worry about sorting anything, making it a smooth process for our customers
Latest homeowner review
RFPM – RELIABLE & PROFESSIONAL ROOFERS IN SWINDON, CHIPPENHAM, DEVIZES. We are a well-established, family-run team of local Roofers who provide professional roofing services across Swindon, Chippenham & Devizes Our focus is ensuring every customer is 100% satisfied with the work we provide. We find that the majority of our new customers have been referred to us by our previously satisfied customers. Our services include: - Roof Installations - Roof Cleaning - Chinmeys - Roof Repairs - Gutter, fascias and soffits - Skylights & dormer Why Choose RFPM Roofing? 1. 24/7 Emergency Call-outs - We are the roofing team on hand to help when you need us most. 2. Professional & experienced roofing team - We are Google guaranteed, provide 15 year warranties on all new roofs and have over 40+ Years experience in the roofing trade. 3. Fully insured - You have peace of mind knowing that all our work is fully insured. 4. Guaranteed same day response - We will always respond to enquiries and pride ourselves on our reliability. 5. Competitive quotations - We always recommend you get quotes before getting your roof repaired or installed. We are confident that we will be able to match or beat any quote you already have! 6. Free estimates - We can give you a free roof survey to highlight any potential issues and we always provdie free no obligation quotes for any work required.
Latest homeowner review
Robert, was prompt with his quotation and delivery of the work. I would recommend for roof specific tasks
Shane’s home improvements has firmly built it’s reputation on perfection with outstanding customer service, reliability and attention to detail. We provide a dedicated, personalised service, providing solutions to maximise your outdoor space. We strongly believe that a job is not worth doing unless it is done right. Shane’s home improvements has extensive expertise in providing a number of services, including design and construction of Patios, Walling, cedar & softwood Fencing, Millboard & timber decking, contemporary garden buildings, stainless steel and glass balustrades & balconies, block Paved, natural stone and resin bound driveways and Paths and installation of Artificial Grass/AstroTurf and much more. Drawing from our 13 years of experience, we offer a whole world of garden design ideas, which are excellently installed to suit different garden types, shapes and sizes, and fully meet your personal requirements. From modern designs to more traditional styles, we ensure you’re delighted with the end result. We Provide bespoke landscaping services for private and commercial clients Renowned for our quality installations and workmanship combined with high-quality materials such as natural stone paving, vitrified paving, porcelain paving, stainless steel, glass, cedar and Millboard decking. Shanes home improvements are a landscape design and home improvement services company you can trust
Latest homeowner review
You should be taken off rated pepole, you are unable to do jobs. You claim you going to return money yet not had a penny returned. All I get is lies after lie After all you sign of any money being paid, I wonder how your wife will react with debt collectors calling.
reconstruct-it specialises in the following: - Insurance repair work - Emergency work - Kitchens and bathrooms We also offer Disaster Restoration services including: - Leak detection and emergency plumbing - Flood and water damage - Fire and smoke damage - Deep cleaning & disinfection services including bed bugs - Graffiti and vandalism restoration - Mould removal and inspection We serve both the commercial and residential markets. Insurance Claims We also specialise in managing insurance claims through our sister company Settld Ltd, and can advise if your job is potentially an insurable event. If it is, we can talk to your insurer and manage the claim on your behalf. Because we understand insurers we can get you a better settlement than if you tackle the insurer yourself. Our service is free if we are appointed to complete the repair works. We will take all the hassle away by: - Checking if your claim is valid; - Surveying the damage; - Creating repair schedules in line with insurance practice; - Negotiating with your insurer and their representatives; and - Managing the contractors and quality of reinstatement works. We carry the following credentials: - British Damage Management Association - Membership Chartered Institute of Building - FCA compliant, where loss assessing through our sister company Settld Ltd. (Settld Ltd is an Appointed Representative of Concept Building Solutions UK Ltd t/a Concept Claim Solutions which is authorised and regulated by the Financial Conduct Authority). Photograph used is for illustrative purposes only
Latest homeowner review
At floor masters we employ a number of qualified staff all specialising in their relevant trades. We commonly work with carpets, vinyl, LVT, safety flooring, laminate carpet tiles and much more. Commonly work commercial and domestic jobs where we are able to provide a high quality service aswell as results at a competitive rate. Message today for a quote which will not leave you disappointed.
Latest homeowner review
No and the team did fantastic job will be using them again
At Right Fix Home Developments you can rest assured as we provide the highest of standards. We have over 10 years experience working with contractors on building sites and direct to customers for all aspects of home improvements. "NO JOB TO BIG OR SMALL"
Latest homeowner review
Welcome to C&R Solutions, your premier destination for top-quality landscaping and building services. We take pride in being your trusted partner in safeguarding and enhancing your home. With a rich history of excellence, our company has evolved into a symbol of quality, reliability, and expertise in the landscaping and building industry. We’ve built a legacy based on unwavering commitment to our customers, a passion for perfection, and an unyielding dedication to superior craftsmanship.
Latest homeowner review
Mike responded promptly very pleasant and sorted my flat roof leak in no time would use this company again
Hi at jays property maintenance we run a family run business that are specialists in flat roofing new roofs Chimley rebuilds lead work and all aspects of property maintenance.with a 5 million public liability insurance.
Latest homeowner review
All plumbing and heating works carried out. Bathrooms Heating systems Hot water systems Unvented hot water cylinders Gravity fed hot water and heating systems Drainage Underfloor heating Covering all aspects of work from basin taps to full installations of hot and cold systems. 15years in the plumbing and heating industry. Customer service is always a priority. Friendly and happy to answer questions.
Latest homeowner review
We are very satisfied with Thomas' work. He did an excellent job and we will definitely call him again.
Hi, We at Jfb plumbing and heating are a family business, we are here to offer our help to maintain your properties to the highest standards. We operate efficiently and maintain a high standard of work. We are open 24/7, we offer the following services. Installing or maintaining heating systems Repairing sanitation systems Fitting domestic appliances (such as dishwashers) Installing air-conditioning units Fitting bathrooms Fitting kitchens Fitting wet rooms Tiling and plastering Emergency repairs
Latest homeowner review
Do not use. They are not reliable.
Emergency Plumber 24hr South West, 30 plus years in trade we are a niche company dealing with households who are in need of the expertise, trusting company to give the help to the community, basically a rescue service for that remedial works that was poorly carried out, the leak that never got resolved, the skillset to resolve any issues or designs we have Gas Engineers for your breakdowns, fully compliant with public liability up to two million. Thankyou for perusing through our profile
Latest homeowner review
Really disappointed. Lovely guy, good workmanship but unbelievably unreliable. You have to chase really hard, he will tell you he's coming and then nothing. No communication, no arrival and no work. Started a job for us in August, it's now January and not complete. Given up on him. If you want a 2 week job to take 5 months and still be incomplete.....then he's highly recommended.
15 years experience in carpentry and general maintenance all work done to high standard all aspects of carpentry under taken all handyman jobs done including kitchens and bathrooms
Latest homeowner review
Came down straight away, arranged to do the job two days later ( At our convenience) friendly, polite, professional and tidy. Very happy with the work carried out.
Serious and hard working. Since 1998 in EU and from 2010 in UK . "Work smart not hard" .
Latest homeowner review
With over. 17 years experience offering drains and emergency plumbing services across Bristol, Gloucestershire, South Wales Dorset, Somerset and Wiltshire. We have the breadth of experience combined with local knowledge to help with any drainage or plumbing related job.
Latest homeowner review
I have been fitting kitchen for over 30 years which includes plumbing, electrics, tiling and fitting laminate floors.
Latest homeowner review
Clive was excellent in responding to my enquiry and communication was great from the beginning. He did a brilliant bath pipe work repair at a reasonable price. Thank you.
Welcome to Heat Excel — where expertise meets exceptional service! We take pride in being your trusted partner for all your plumbing and heating needs, offering unmatched quality and a team of highly skilled professionals dedicated to delivering outstanding results. General Plumbing: At Heat Excel, we understand how disruptive plumbing issues can be. Our experienced plumbers are committed to providing swift, effective solutions to keep your system running smoothly. From leak repairs to new pipe installations, every job is completed with precision, professionalism, and care. Boiler Servicing: A dependable boiler is essential for your home or business comfort. Our certified technicians specialize in boiler servicing, offering routine maintenance, diagnostics, and repairs to keep your system operating efficiently. With Heat Excel, you can expect prompt, high-quality service that extends the life of your boiler. Boiler Installation: When it comes to installing a new boiler, trust Heat Excel for professional, reliable service. We'll help you choose the best boiler for your property and ensure a seamless installation process. Our focus on energy efficiency and system durability ensures you get a heating solution built to last. At Heat Excel, we’re committed to your satisfaction. Our reputation is built on quality workmanship, attention to detail, and clear communication. Whether you’re facing a plumbing emergency, a New Radiator or Tap, looking for dependable boiler services or even a Boiler swap or installation we’re here to help. Choose Heat Excel — where your comfort is our priority.
Latest homeowner review
At G.H.P , we have more than 15 years of experience in offering services in Electrical, Plumbing and bathroom installs. All our services are available throughout South Wales and South West England at affordable prices. We offer all our first-rate services to domestic customers as well as commercial customers. Call us if you want to find out more and please take a look at our website www.pulchrainterior.com Services offered by us:- Plumbing Bathroom installs Electrical Tiling
Latest homeowner review
James did a fantastic job building a downstairs toilet/shower room for my mother. The quality of his work was of a very high standard and his attention to detail was second to none. No challenge was too much for James and he consulted with my mother regarding the design and installation throughout the whole working process. I can’t recommend him highly enough. Thank you James for a five star service!
Godwins is a reading based company of 10 years specialising in all aspect of Plumbing & Heating Air conditioning Oil boilers And renewable energy
Latest homeowner review
I was happy and paid as this plumber said he was coming back to fit some caps later in the week. Since, I have noticed the tap has been plumbed incorrectly hot to cold and vice versa, he did not return with the caps. I think he was just lying that what he wanted to fit was better because he forgot to put them on when fitting the shower and my sink isn’t attached to the wall securely. I have given him a couple of months now to put it right but he ignores my calls and texts.
EST 1983 Family run business 4th generation https://www.cooperandsonroofing.co.uk Here at Cooper & Sons roofing we like to give our customers full confidence in are services, all of are work comes with warranty from 1year to 25years. we take pride in all of are work, each person in are team has gone through the correct training to receive the highest qualification on each task needed. Please look at some of our 5* reviews from are happy customers.
Latest homeowner review
Very professional and efficient service. Very prompt to respond. Job done to a very high standard. I highly recommend.
We are a 3rd generation of roofers, all our work comes with a guarantee and at a fair price, from complete re roofs to gutter cleaning we cover every aspect of roofing including chimney work, upvc facia soffit and guttering replacement, flat roof renewal and repairs, moss removal and conservatory roof repairs and replacement!
Latest homeowner review
Quoted and completed Job Within the time advised. Very quick at responding. Guttering/ Facial Board was completed to a very good standard, respected property and cleaned up after. Very reliable.
Welcome to Bee Gas Safe! Hi, I’m Karol, the proud owner of Bee Gas Safe. With over 5 years of experience and many happy, returning customers, I deliver high-quality services tailored to your needs. Whether it’s an emergency repair, new installation, or regular maintenance, I am here to provide expert advice and exceptional craftsmanship. I handle all work personally, ensuring clear communication and a seamless process. I use high-quality materials to create long-lasting solutions, and all my work comes with guarantees based on the service provided. Services I Offer • Emergency Central Heating Repair • Gas Boiler Installation, Servicing & Repair • Gas Central Heating Installation, Servicing & Repair • Underfloor Heating Installation & Repair • Gas Safety Checks (CP12 Certificates) • Smart Thermostat Installation Why Choose Bee Gas Safe? • Over 5 years of experience • Personal approach—one point of contact from start to finish • High-quality materials and expert craftsmanship • Flexible availability, including evenings • Trusted by many satisfied customers Where to Find Me I am listed on platforms like Google and MyBuilder, where you can check reviews from my happy clients. Feel free to ask for references or examples of past projects. Availability I’m available Monday to Friday, including evenings. If I’m unavailable, send me a text or email, and I’ll get back to you promptly. Thank you for considering Bee Gas Safe. I look forward to helping you with your heating needs! Karol Kotlega Bee Gas Safe
Latest homeowner review
Family run business. Have been a bricklayer for 30 years and now my son has followed in my foot steps. I have always been proud of my work especially conservation. I have recently joined rated people because I have had enough of the site work and feel its time to slow down and offer my experience to private work. I have done private work in the past and always ensured works were completed on time,at a reasonable rate and took pride in my work. I am a registered company and can be found on company house. I can supply my registration number for any checks.
Latest homeowner review
Well what a service ! I posted the job and within an hour Gerwyn text me to offer his services. I confirmed what I needed doing, he quoted me a price and promised he's arrive the following day. He didn't let me down, he arrived on time, well slightly early but that was great, was polite, friendly and very professional. I hadn't used him before but have no hesitation of recommending him to anyone. Thanks very much GRJ Brickwork.
Recommend company been trading for 15 years, very good worker and very reliable, reasonable on quotations. A specialist In flat roofing, all pvc products including facias soffits and gutters, all general roofing repairs, new roofs and all property maintenance
Latest homeowner review
Excellent job, carried out quickly and efficiently and for a reasonable cost. Would highly recommend Ethan and his team.
It is my pleasure to introduce Smart Drainz - A complete service for all commercial and domestic drainage and sewage requirements. We specialise in drain surveillance, home buyer’s surveys, high pressure jet clearance, drain repair, drain relining rehabilitation and removal, pitch fibre specialists, new drain installations, pump station installation and repair, treatment plant servicing and installations, drainage fields and soak-aways, underpinning. Damp and rodent control, water mains and directional drilling. All aspects of groundwork’s. All remedial works undertaken will hold a full 10 year guarantee so you can rest assured that the problem has been dealt with in a professional manor. Any engineers working for Smart Drainz has to have a minimum requirement of 10 years in the industry. We also offer free quotations and advice. These vital services are required across many industries, and our team has experience working in a diverse range of organisations including breweries, schools, care homes and hospitals. All our pricing is based on fixed rates and our remedial projects are on fixed quotes, so you as a customer know exactly where you stand and therefore no hidden surprises at the point of invoice. Smart Drainz vans come prepared with the high tech equipment needed to complete any unforeseen repairs or tasks. Clearly the industry we are in can be very distressing for our customers, but Smart Drainz staff are friendly and knowledgeable and will help to make your experience with us as pleasant as possible. Thanks for taking the time to read about us.
Latest homeowner review
Had a great experience with Smart Drainz. They responded quickly, were really professional, and got the job done without any hassle. Definitely a team you can rely on.
Dear all, I am qualified gas engineer and I have been in gas industry for over a year and more than 10 years in heating and plumbing. I have been running my building company for about 18 years and completed many building projects including new builds, extensions, loft conversions, basement waterproofing, kitchens, bathrooms and many more. Until now when I decided to reduce my services to just gas and plumbing and heating. There is a bag of experience and knowledge that I gained over the past years and will always be happy to share it with my customers. I’m looking forward to meet you all and provide my services to you.
Latest homeowner review
Fabian was a lovely, very professional who did a wonderful job in our bedroom, of fitting 2 radiators in new area. Fabian price for the job was very reasonable and will definitely use him again
We specialise in boiler installations, gas safety checks, central heating repairs, and general plumbing repairs. We offer up to 10-year warranties on selected boiler installations, giving you complete peace of mind. We proudly cover Swindon, Wiltshire,bath and Bristol for boiler installations, delivering reliable, high-quality workmanship you can trust. Combi boilers supplied and fitted from £1800 + vat
Latest homeowner review
Sean was very prompt and carried out the work very efficiently.
All aspect roofing is a family-run business based in Tonbridge . In addition to roofing services, we provide an array of installations and maintenance for domestic and commercial properties With more than 15 years of experience, we use our vast knowledge and experience in the industry to help you avoid rogue traders and complete all work to the highest possible standards. Get in touch today to speak with our experienced team.
Latest homeowner review
Initially we were happy as Tommy came out promptly to sort out a leak round a flat roof drain. He offered to seal it for £400 there and then which although it seemed a lot of money we agreed. However it continued to leak so he then came back and redid the job but this time he completely sealed the drain over and now the roof is like a swimming pool as the water cannot drain away so we have had to get another contractor to undo all the work that he did and start again. Over £400 wasted
With over 20 years experience and knowledge look no further for all your drainage and plumbing needs from our family run local company. We are both safe contractor and gas safe approved
Latest homeowner review
D & K PROPERTY MAINTENANCE We’re a family run business est in 2012. We specialise in roofing, guttering and property maintenance. All work is guaranteed. Services. * Roofing *Guttering *Chimney repairs *Dry ridge *Dry verge *Flat roofs *Lead work *Pointing *Moss removal *Painting internal / external *Asbestos *Jet washing *Rubbish removal
Latest homeowner review
Prompt and efficient. All done as requested
Gas and central heating engineer.For all your gas and plumbing needs,installations,servicing and repairs. Bathrooms design to installation
Latest homeowner review
Roofing and repairs
Latest homeowner review
Joe came to view on Saturday and has just finished carrying out the work required to a high professional standard. Minor additional faults with the roof were completed at the same time. I can highly recommend this company for all roofing work on both modern and period structures. Thanks Joe
Young Gas & Oil Ltd are a family run business with 35 years experience in the industry. We undertake all kinds of Gas, Oil and Plumbing Services. From routine tasks to major installations and repairs and are Worcester Bosch Accredited installer.
Latest homeowner review
Left old boiler outside flat. Requested many times to provide documents, but zero response. I don't know what is reason? not to support customer even there is no coust to company.
At FREN, we are proud to offer a wide range of building services in South Bristol, designed to bring your ideas to life. From small-scale residential projects to large landscaping transformations, our skilled team delivers results that combine style, strength, and functionality. Every project is carried out with a commitment to high standards, ensuring your home or outdoor space is built to last.
Latest homeowner review
Ben responded to my posting within the day. He arrived when he said he would and fixed the problem very swiftly. Very reliable, professional and polite service. I would recommend and would not hesitate to use Fren again.
ROOFING FROM A SINGIE TILE TO A NEW ROOF ALL TYPES TILE SLATE AND FLAT CHIMNEYS REPOINTED REBUILD AND REMOVED U P V C FASIAS SOFFITS AND GUTTERING ALL COLOURS AND STYLES FULL REPLACEMENT. DRY VERGE SYSTEMES PAINTING AND DECORATING. ALL WASTE REMOVED specialist in repointing brickwork stone CHIMNEYS patios brick replacement airbricks fitted dust free removal of old morta new morta mercanly applied in lime or cement morta
Latest homeowner review
Peter installed the pipe as well as cleaned the gutter, and plugged up some gaps in the boards, waterproofed and sealed another board, and went above and beyond cleaning my conservatory gutter. This was in addition to my initial request. Will definitely call on him again in future.
Williams landscapes is family run landscape gardening company based in bristol. We also provide a garden maintenance service and we specialise in fencing, tree work and turfing. We cater for gardens of all shapes, styles and for all budgets.
Latest homeowner review
Brillaint job. Made the garden look perfect and cleaned my patio for no extra cost. Thank you
We are a metal guttering specialist that supply, install, repair and refurbish all types of metal guttering including seamless aluminium, sectional aluminium, cast iron, galvanised & stainless steel, copper and zinc.
Latest homeowner review
Euan did a really excellent and professional job replacing our guttering with aluminium guttering. I would thoroughly recommend.
I my name is Barry the gutterman here are the things I can help you with I can repair or replace your UPVC gutters facias soffits downpipes I can clean And clear your blocked gutters and downpipes I can repair or replace your fence and gates exterior house painting re-pointing and replace broken roof tiles all work to a high standard covering North Devon and South Wales happy to help with a free advice and quotes thank you for reading ?
Latest homeowner review
Hi, I’m Morgan (MMP Gas). I run an established business of 9 years offering all aspects of commercial and domestic gas, plumbing and heating work in the South Wales and the surrounding areas. I provide a professional, reliable and competitive service. I also have lots of contacts within the industry: fire shops and plumbing merchants where I can get good competitive pricing!
Latest homeowner review
Been in the electrical trade for 8 years now. Pride myself on keeping a high standard whilst being friendly and helpful with any questions thrown my way and would always go the extra mile to keep a customer happy.
Latest homeowner review
We undertake all aspects of roofing work, from repairs to complete roof replacement including lead work and chimney repairs.
Latest homeowner review
Would highly recommend Ben. Turned up when he said he would, hard worker and did a first class job. Site was left clean and tidy and all rubbish removed. ????
We have long time experience and knowledge about electric , energy , electrical installations, fault finding and key solutions to your all sort of needs related to electrical, maintenance, engineering, electrical appliances, motors, electrical machines, power transmissions, generation and distribution etc.
Latest homeowner review
Wow what can i say lovley man on time so nice to have someone that doent cost a bomb if you are looking for someone please this is the man to have thankyou again amazing work x
We are a Bristol based landscaping and roofing team, covering all types of landscaping and roofing I have 10 years experience and my co worker has over 30 years We complete all work to a very high standard. We ensure the site is clean and the Work is to the customers specifications No deposits taken
Latest homeowner review
Good neat job. So long as it stands the test of time, it’ll be a five.
Design and installation of quality upvc windows doors and conservatories . We we also offer a bespoke steel base and wall system for conservatories cutting down on cost and installation times . All our products are covered by a 10 year guarantee .
Latest homeowner review
Great price, completely transparent tradesperson, professional, clean, and courteous. Amazing quality bifold doors fitted to an excellent standard. I recommend Rich and will be using him again.
I have 35 years multi-skilled carpentry and plumbing experience and have the skills and expertise to manage your project. I am based in Cheltenham operating within the Gloucestershire area. I do domestic and commercial projects from conception to completion. Kitchens: - Complete kitchen installation - Worktops and cabinet fittings - Flooring and tiling - Appliance fitting - Relationship with Howden's Wren Kitchens Bathrooms: - Bathroom installations - Flooring and tiling - Plumbing, repair and maintenance Exteriors: - Patios and decking - Garden office installation - Fencing - Landscaping - Garden features Carpentry & Joinery: - Flooring - Staircases and balustrades - Doors - Wooden Cladding - Plastering
Latest homeowner review
Quietly spoken with a smile. Works hard and extremely professional in both conduct and workmanship. Very pleased with his work and have no hesitation in recommending him. Have every intention of using him again
We are a family run construction company with over 20 years in the trade. We offer all aspects of building, extensions, kitchens, bathrooms, plastering and conversions
Latest homeowner review
Job completed on time
We are tree surgery and landscape contractors,with over 25 years experience.All operatives are trained and competent in their work.We are qualified and fully insured. We offer quotations and advice/ideas for each customers enquiry. Based in south Ribble, but carry out works all over the north west / north of England We work for councils/ utilities/ schools, colleges and construction companies.. Also a varied domestic client base. Contact Ben Ainsworth (director) for any enquiry’s or questions about our services at Greenlandstreecare & landscapes/ Groundworks/ property maintenance
Latest homeowner review
Excellent job would hire again
Hello my name is Barry coward I am the owner of capital roofing If you have any problems with your roofing area or general building work please contact me thank you
Latest homeowner review
we are company with just over 6yr experience, house and garden maintenance, clearance, painting & decorating, housekeeping etc..!! Fully insured!
Latest homeowner review
We are a Upvc roofline & roofing company, We have a combined 50 years experience. We use our own Easi-dec & ladder staging scaffolding saving on hired scaffold. We are all safety trained and fully insured. We are happy to fit one roof tile or replace a whole roof.
Latest homeowner review
A first-class job of high professional standard. Wayne and his team arrived when they said they would and carried out the work to time. I can thoroughly recommend them.
Create a job - it's free
We'll connect you with the right tradespeople, from over 30 different trades.
Get quotes
Up to 3 tradespeople can provide a quote, but on average you'll get 1-2.
Check ratings
Look at each tradesperson's profile to see their ratings and reviews.
Pick a tradesperson
Use our homeowner checklist for extra tips on choosing a tradesperson.
Job done
Leave a rating for your tradesperson based on quality, reliablity and value.