Cosy & Safe

Plumber

Norbert was brilliant - explained everything clearly. Very professional and efficient. Neat and tidy. Thank you!!

Gas / Heating engineer

Norbert responded to my query promptly and was able to fit in with my dates and times as soon as possible. He was punctual, courteous and extremely thorough. I shall be employing him going forwards.

Norbert Michnowicz is a very professional plumber and all his work is of excellent standard.

Plumber

Norbert. Done a very good job . He fixed a pump to the boiler to take away condensed from the boiler which was on going problem.

Gas / Heating engineer

The level of service provided was extremely professional and friendly.I’m writing to thank you for your excellent work in diagnosing and repairing;I was particularly impressed with your professionalism in explaining the nature of the issue to me. In terms that were understandable. This just increased my confidence that you were doing the right thing, I don't suspect you are often in need of a reference.But if you ever are, I would be happy to give you my highest recommendation. Many thanks for all your help

I've used Norbert and his company for quite a few years now. He is a very honest, empathetic and a very trustworthy person. His rates are reasonable and his workmanship is exemplar. I will recommend him with trust and confidence. You won't be disappointed.

We cannot recommend Cosy & Safe highly enough. Norbert came over within a few hours of us calling him to fix our boiler and carry out a safety inspection. He is very personable, professional and knowledgeable and went above and beyond to make sure that the problem was rectified. Our boiler is working far better than it has for years and we are so pleased to have found a great plumber. We would not hesitate to use him again and have already recommended him to family and friends.

Norbert is absolutely charming and professional. He is a safe pair of hands and we have always been very happy with the work he completed for us. Thank you. Ali

I would highly recommend Norbert . I have been using his services for number of years. He had helped us with both, various small repairs and complex boiler problems . He is very skilled , experienced , able to identify the issue , intelligent , punctual, 100% reliable and charges fair price. I am rather pleased I have Norbert on speed dial.

Norbert of Cosy & Safe has been our plumber for 20 years. Very competent, reliable and good value for money. At ease with gas/CH as well as general plumbing he fully deserves a 5* rating.

Norbert of Cosy&Safe is a fully qualified gas and boiler engineer and has an excellent knowledge of how systems work. He was recommended to me by a friend who had used his company for extensive boiler and plumbing works. I have used him regularly since for servicing the boilers , getting the right certificates ,fixing the boiler when it broke, fitting new toilets. I highly recommend Norbert. He answers calls promptly, makes appointments and arrives on time and if it can be fixed he will fix it. .

Norbert is literally THE most professional engineer we have ever come across. Excellent skill set, Incredibly knowledgeable, and an amazingly quick, clean and tidy worker. Wonderful disposition and work ethics. Nothing was too much. The word ‘problem’ was never mentioned. To Norbert. everything is do-able, and anything can be resolved and overcome. We have had a variety of work undertaken now by Norbert. From fitting a new boiler to replacing all taps each job has been completed perfectly. Impressive!

I recently had Norbert, a heating engineer, install two boilers, one at my workplace and one at my home. He also installed a specialized water filter at work. Throughout all these projects, Norbert has been incredibly professional, friendly, and meticulous. He consistently goes above and beyond, promptly addressing any issues that arise. His work is always clean and methodical, and I have never had any problems with his installations. Norbert is trustworthy, respectful and a true professional.

Norbert replaced for us essentially our entire heating system in a 3 storey house. His work ethic is honestly unmatched. Attention to detail and ability to address any problems that arise is second to none. We have used his help on multiple occasions post our first project and each time he has been faultless. Easily the best contractor we hired during our house renovation project.