Slate and tile roof services in Ongar, Essex

We have a reliable, honest and highly skilled team of roofers, which enables us to offer you all aspects of roofing to a very high standard. We offer the complete roofing service: from minor roof repairs to major re-roof projects that are not only competitively priced but also providing you with peace of mind.

We provide excellent renovations for Roofing/Flooring/Painting/Kitchens/Tiling with an experience of more than 25 years. Our aim is to exceed customers expectations.We always pay attention to the customer request and try to finish the job within the deadline.

Since opening its doors in 2009, Elegant Roofing LTD has built a strong reputation as one of the most trusted and experienced roofing companies serving London and all surrounding areas. With over a decade of hands-on expertise, our team has developed a deep understanding of the craft, ensuring every project is completed with precision, professionalism, and lasting quality. At Elegant Roofing LTD, we specialize in all aspects of residential roofing, offering a full range of services that cover everything from new roof installations and re-roofing to repairs, maintenance, and emergency callouts. Our expertise extends to pitched roofs, flat roofs, slate and tile work, and roofline services such as gutters and fascia installations. Whatever the style or size of your home, our skilled roofers provide tailored solutions that enhance both durability and curb appeal. What truly sets us apart is our commitment to excellence and customer satisfaction. Every member of our team takes pride in delivering top-quality workmanship, using only the finest materials and upholding the highest safety and industry standards. Over the years, we’ve earned the trust of countless homeowners across London, thanks to our reliability, transparent communication, and consistent results. With more than fifteen years of proven experience, Elegant Roofing LTD continues to stand as a symbol of reliability, craftsmanship, and integrity in the roofing trade. When you choose us, you’re not just hiring a roofing company — you’re partnering with a team dedicated to protecting and enhancing your home for years to come.

Transforming spaces into stunning havens, Clean Lines Paving is your go-to partner for all things construction and landscaping in North East London, Enfield, and beyond. With a rich legacy spanning over 20 years, our craftsmanship speaks volumes, whether it's crafting bespoke patios, driveways, fencing, or foundations. But we're more than just surfaces; we're your trusted allies in home transformation. From seamless garage and kitchen conversions to elegant one-story extensions and inviting porches, we bring your vision to life with precision and flair. At Clean Lines Paving, we understand that every project is unique, just like every home. That's why we offer a diverse range of designs to perfectly complement your space, ensuring that every inch reflects your style and personality. When it comes to property maintenance and repairs, trust in our expertise to keep your investment in pristine condition for years to come.

ES Building Services is a family run business with a team of highly skilled, well experienced and passionate professionals who puts your needs at the forefront of what we do. All our work is completed to the highest industry standards and compliance with current regulations is always met. We focus on providing a high end finish on all of our projects regardless of budget. We will make sure you are involved and understood at every step of the process, from design to completion. Whether it’s a simple maintenance job or a full internal refurbishment, we aim to provide a level of service that exceeds your expectations. Our predominant active contacts consist of bathroom and kitchen refurbishment work. We work alongside multiple industry leaders and have an excellent track record in providing high quality installations across London. With a skilled and mature team of professionals we have an abundance of experience in all areas of building services. We specialise in full internal refurbishments covering all aspects of the build: strip out, plastering, kitchens, bathrooms, plumbing, electrics and everything in between. With over 300+ 5* reviews accross all platforms, rest assured your property is in safe hands with ES Building Services. Kitchens Bathrooms Refurbishments Electrical installation + Everything in between NICEIC Aproved Contractor. GasSafe Registered Engineers. SafeContractor Approved.

Roofing works repairs all roofer works gutter and works flat roofs

I have been in this business for 10 years. I am a very hard worker at what I do. I love putting a smile on my customers faces by doing a good job for them.

**FreshDast Clean** is a premier provider of top-tier cleaning services tailored to meet the diverse needs of both residential and commercial clients. Our commitment to excellence is reflected in our meticulous attention to detail and use of advanced, eco-friendly cleaning technologies. We offer a comprehensive range of services, including routine cleaning, deep cleaning, and specialized treatments, all designed to ensure a pristine and healthy environment. With a team of highly trained professionals dedicated to exceeding client expectations, FreshDast Clean stands out as a leader in delivering reliable, efficient, and sustainable cleaning solutions.

Lightelectrics.co.uk Light electrics & renovations bring excellence to the electrical industry whether thats changing a socket, installing spot lights to a full house rewire! We cover everything! With our latest expansion we are now able to offer complete refurbishments on properties as well as construction and building requirements. With a combined 30 years experience across these industries, there’s nothing we can’t handle!

Wallace Roofing Ltd — Reliable, high-quality roofing services you can count on. Specialising in roof repairs, replacements, and new installations. Fully insured, dependable workmanship, and customer satisfaction guaranteed.

We aim to be a world class Construction Company providing efficient affordable, sustainable, cost effective services of highest level of quality. We undertake all projects, big or small and specialise in major renovations including; Extensions – Loft Conversions – Restoration & Alterations Garage Conversions – Landscaping & Patios – General Building Work Renovating a property can bring a new lease of life to your home with the feeling that you live somewhere new without having moved. Whether it's a major remodel by knocking down walls and building new ones to change the entire look of your home, to simple and subtle updates and upgrades like new floors, new doors, a modern new kitchen or a stunning bathroom, using modern materials we can help you create your ideal living space.

Skyline roofing and Upvc is a family run professional, reliable roofing company with unrivalled expertise in the industry. We focus on providing all types of roofing repairs giving each customer an outstanding quality service and the highest finish which is made to last. Whether you are looking for a full re-roof or minor repairs we apply the same standards to all our work no matter how big or small the job. We believe that everyone should receive a great service that will protect their property for many years. No job is to small or to big don't hesitate to be in contact!!

At House of Glass, we are a genuine family run business, we believe in personalised, professional and affordable home improvements that get your property looking at its very best. We have years of experience and a lot of pride in what we do, which is why you can always depend on us. Being a family run business, we don’t use sales reps that charge high commissions and we don’t use external fitters. This maximises your savings and gives you the best possible price and service, right from the start. We also offer spread the cost options, please contact us for T's & C's We offer a wide range of services from replacement windows & doors, flat roofing, sky pods, solid conservatory roofing to new build orangery's and conservatories. Main work we undertake But are not limited to UPVC Windows in every colour and any style UPVC French and patio doors Bi-folding doors Composite doors Stable doors Flat roofing (with or without sky pod) Sky pods Conservatory roof replacements Solid insulated conservatory roofing Orangery styled conservatory roofing Light weight tiled roofing Glass & polycarbonate conservatory roofing New build conservatories and orangeries Thank you for taking the time to consider our profile, we look forward to hearing from you! House Of Glass Limited

ERA Construction Solutions Ltd WHO ARE WE? The story of our team, 16 years and going really strong: For a decade, Era Construction has been leading the way in all aspects of luxury design and build. Whether you're looking to expand or refine your home with a loft conversion, rear or side extension, basement excavation, cellar conversion or a top to bottom refurbishment. We also complete home renovations, roofing work and bespoke projects. Our ethos is quality-first craftsmanship for the very best in residential design and build in London. From small touch-ups to full property refurbishment - we make a neat job of it all. WHY OUR BUILDING COMPANY? When it comes to the quality and care that we put into every project, we think of ourselves as one of the leading building companies in London. This means that, as the right builder, we have the team, the expertise and the commitment to a high quality that sets us apart. 1. Fully insured with Public and Employers Liability, Professional Indemnity, Contractors All Risk and high-risk basement works. 2. We offer a 15-year guarantee on all of our structural building work. Proficiency only uses the highest quality building materials ensuring everything is built to standard and will last. 3. We have a large team of office-based staff, including a dedicated project manager providing you with peace of mind and security throughout your project.

C Jenkins & Sons Limited Welcome to C Jenkins & Sons Limited, your trusted partner for comprehensive property solutions in London. With a rich legacy of excellence, we take pride in offering a diverse range of services tailored to meet all your property maintenance needs. From roofing to landscaping, patios, driveways, and power washing, we are your one-stop destination for elevating the aesthetics and functionality of your property. Our Specializations: 1. Property Maintenance: C Jenkins & Sons Limited is your go-to partner for proactive property maintenance. Our dedicated team ensures your property remains in optimal condition, providing regular inspections, repairs, and maintenance services to protect your investment. 2. Roofing Services: We specialize in roofing solutions that stand the test of time. Whether you require repairs, installations, or renovations, our skilled craftsmen employ the latest techniques and premium materials to deliver roofing solutions that marry durability with aesthetic appeal. 3. Landscaping Services: Transform your outdoor spaces into a haven of beauty with our bespoke landscaping services. From garden design to regular maintenance, our creative team crafts environments that harmonize with your lifestyle and preferences. 4. Patios and Driveways: Enhance your property's curb appeal with our expertly designed patios and driveways. Our team combines functionality with aesthetics to create inviting outdoor spaces that reflect your style. 5. Power Washing: Revitalize the exterior of your property with our professional power washing services. We remove dirt, grime, and stains, restoring surfaces to their original glory and leaving your property looking fresh and rejuvenated. Why Choose C Jenkins & Sons Limited: Comprehensive Expertise: With a wide range of services, we offer a holistic approach to property enhancement, ensuring all your needs are met under one roof. in property maintenance, roofing, landscaping, patios, driveways, and power washing services. Your property deserves the best, and we are here to deliver it. Customer-Centric Approach: We value your vision and work closely with you to understand your preferences, ensuring a personalized and satisfying experience. Timely and Reliable: At C Jenkins & Sons Limited, we understand the importance of timeliness. We complete projects efficiently without compromising on quality. Elevate your property with C Jenkins & Sons Limited – where excellence meets diversity .

An accomplished business where customer needs comes first. We are a dependable team with 25 years experience. Our aim is to attain positive communication with our customers as well as providing reasonable prices for all our clientele. Our specialties expand to various qualities, and we are profoundly able in achieving and carrying out plastering and rendering, painting, boiler installations, unvented cylinders, gas safe checks, bathroom renovations and all home improvements. Collectively, our main goal is to ensure our customer is content and that our work reaches their full expectations.

JMC Construction, with seven years of dedicated service, stands as a beacon of trust and unwavering commitment to customer satisfaction. Our workforce is comprised of highly skilled professionals who ensure the flawless execution of each project. Here we prioritize clear communication and openness, ensuring you're fully informed at every stage. Your home's well-being is our paramount focus, making us your trusted partner in every project.

Family company who started trading in 2013 .Our mission is to impact lives, offer our greatest services and advice to homeowners and to develop ongoing relationship for the future. In an ever more tough environment which is governed by the big companies we still believe that developing a good relationship with people is paramount. We always give 100% in order to deliver big or small projects on time with a great sense of duty and responsibility. This being said we are here to offer out our five star services to you in a way that we would like any business regardless of their domain to provide . Many thanks and God bless you. Tudor

Hello, We are a multi-trade team, with a 10 year experience in the UK and previous in Italy and Germany. We are new to this platform, hence the revews :) We pride ourselves in providing fair quotes and being professional and efficient Our skills range from cleaning roofs, gutters cleaning, pavement, building fences, gardening and landscaping, annex or conservatory building, house demolition or clearance, rubbish collection and disposal, to any type of interior jobs, such as: fitting, carpentry (first fix and second fix), dry lining, flooring, painting, studwork (metal or wood), tiling, bathroom and kitchen fitting and so on. There’s no job too big or too small!

Hello my name is William. I am Pleased to say we are a family run business with 25 YEARS EXPERIENCE in the ROOFING and U.P.V.C trade. We work closely with our customers to deliver quality results every time, Your local Roofing specialists undertaking from new Roofs to minor Repairs. fascia’s, soffits, guttering, chimney work, Leadwork, Repointing, fencing Etc. Thank you for taking your time to read my profile.

Calladine Services is a family run business which has been established since 1989. We specialise in painting agricultural, industrial and domestic buildings with our access platforms and American airless spray units.

Welcome to C&R Solutions, your premier destination for top-quality landscaping and building services. We take pride in being your trusted partner in safeguarding and enhancing your home. With a rich history of excellence, our company has evolved into a symbol of quality, reliability, and expertise in the landscaping and building industry. We’ve built a legacy based on unwavering commitment to our customers, a passion for perfection, and an unyielding dedication to superior craftsmanship.

SKG CONSTRUCTION LTD is a family run company with over 20 years of experience in creating high quality loft conversion, Extensions, complete home renovations. We offer a full package from conception through to completion. Our services range from providing you with your architectural drawings, involving buildings regulations and obtaining the necessary planning permissions through to allocating you a construction team and issuing a full guarantee for the completed project. Our loft conversion, Extension architects offer cutting edge design solution and will work closely with you to maximise the space without compromising on quality. They will guide you through the whole process. Catalin will ensure smooth running of the project, being on hand every step of the way making sure projects is delivered on time and most importantly on budget. We’ve perfected the loft conversion, extensions over the years to keep it as simple as possible from start to finish, making sure your aware every step of the way. We offer a 10 years insurance backed guarantee on all major works carries out by SKG CONSTRUCTION LTD all work is fully insured comes with a 10 years workmanship warranty. we carry out all types of building works Loft, Extensions, home renovations, tiling, flooring, plumbing, painting, rendering, brickworks, plastering, carpentry, roofing, steel structural works

No job is too large or too small for our professional team that have been trading in the roofing industry for over 10 years . We have many roofing solutions that are tailor made to fit your precise requirements, whether it is a whole new roof to be installed or simply a small roof repair.we take pride in our excellent work, competitive fees and my ability to deliver outstanding results on time - every time. From coordinating projects to taking care of all that bureaucratic oversight, I conveniently guide my clients through my services. We cover the all parts of the country.

Here at TJ Hughes landscaping and property maintenance we specialise in transforming your dream garden and house into reality With our new technology we can show you visuals of what your garden can look like right before it’s even been started.. We cover a huge area from Norfolk to London and everywhere in between We provide quality landscaping, from fresh lawns, fencing, decking and patios to full garden redesigns. TJ Hughes are highly dedicated to the landscaping trade, all members here at TJ Hughes ensure that our workmanship is to the highest of qualities. We have also ventured out as a team to property development, things like painting and repairs plastering and brick work Why choose us when there’s many companies out there? Well here at TJ Hughes we are a team built from highly experienced and skilled tradesmen that are trained to work safely and confidently within any work environment. Attention to detail and to have pride within the work throughout ensuring its completed on time to your exceptions and budget. Services TJ Hughes can guarantee : Friendly service Fully insured work Experienced and fully trained team Personal landscape designs Before and aftercare advice Free estimate Fast response Top quality Clean and tidy Don't stop and hesitate, give us an email or ring to book a date for your free estimate

Keep it Klean offer a wide range of internal and external cleaning. We also cover a wide range of general building and maintenance: Driveway/patios, Roofing, Fencing, tree felling and clearances. We are a professional, reliable and honest company.

We do all aspects of building work Roofing, patios, driveway, decking, painting, electrical and more

We are a family run business specializing in various types of gardening/landscaping/tree/property maintenance services/roofing, lawn care, garden designing, pressure washing, patios, driveways and much more. Please contact us for more in depth information and advice or for a no obligation quotation.

Kingpin groundwork’s & Gardens ?

Empire Roof Care is a trusted roofing company with over 20 years of experience providing high-quality roofing services. Specializing in everything from roof repairs to complete new roof installations, we offer a wide range of solutions including fiberglass roofs, felt roofs, and comprehensive guttering services and all chimney work. Our team is dedicated to delivering exceptional craftsmanship, attention to detail, and customer satisfaction. Whether you need a quick repair or a full roof replacement, Empire Roof Care is committed to ensuring the longevity and protection of your property with reliable, professional service. We are fully insured up to 2 million. All work is fully guaranteed we also do free drone Surveys

Rankins Roofing & Building are a family established business with over 30 years in the building/roofing industry. We pride ourself on customer satisfaction. All of our engineers are competent and qualified technicians. We offer free no obligations quotes, all works come with guarantees & we are fully insured.

EST 2016. Family run business. Warranty of up to 25 years included. Top Tier Roofing is a family-run business dedicated to providing exceptional roofing services with a personal touch. With years of experience in the industry, we pride ourselves on our commitment to quality, reliability, and customer satisfaction. Our skilled team is equipped to handle all types of roofing projects, from repairs to complete installations, ensuring that your home is protected and looking its best. At Top Tier Roofing, we treat every project as if it were our own home, delivering top-notch craftsmanship and attention to detail. Let us help you elevate your roofing experience to the next level!

At MK Roofing & Guttering, we pride ourselves on delivering top-quality roofing and guttering solutions built to last. With years of hands-on experience and a reputation for reliability, our team provides expert craftsmanship, honest service, and long-lasting results for every project — big or small. We specialize in all aspects of roofing installation, repair, and maintenance, as well as gutter replacement, cleaning, and protection systems. Whether it’s a full roof replacement, a minor leak repair, or routine gutter maintenance, we approach every job with precision and care. Our goal is simple: to protect your home and enhance its value with durable, weather-resistant roofing and guttering systems that stand the test of time. Why Choose MK Roofing & Guttering: • Fully qualified and insured professionals • High-quality materials from trusted suppliers • Competitive and transparent pricing • Fast, reliable, and tidy workmanship • Guaranteed satisfaction on every job From emergency roof repairs to complete roof installations, MK Roofing & Guttering is your trusted local expert — providing dependable solutions and peace of mind for homeowners and businesses alike.

Roofing is our focus and speciality, with many satisfied customers who have had us create everything from entirely new roofs to simple roof repairs. We supply and fit all kinds of UPVC roofline products including Fascias & Soffits, Guttering & Downpipes, bargeboards & Cladding, dry verge systems and box ends. All UPVC mentioned can be supplied in a range of colours and style to suit your property and budget. Whatever your property needs you can trust in our team. Call us today for a FREE survey and no-obligation written quote!

Welcome to Clover Roof care Ltd Here at Clover Roof care our experts have 16 years of experience in all aspects of roofing, and understand the importance of using the best materials, working to the highest standards and fulfilling the needs of our customers. Our attention to detail, affordable prices and great results are just some of the reasons why after reasons our customers choose our roofing services. Whether you are experiencing problems with a roof leak, or you need a complete new roof, we would be delighted to help. All work on new roof carries 20-year insurance back guarantee. All our work is photographed and video for the clients. We work with all our customers and to get their feedback on every job we do. Free scaffolding with every new roof we carry out. Fully insured.

Advance Roofing Carry Out Work Throughout Cambridge and London and surrounding areas, and offer roofing service Including, Ridge Tile Work, slate work, led work Chimney Pointing, Chimney Repairs, Gutter Cleaning, Roof Repairs, uPVC Fascias, Soffits, et cetera. Please check out all our organic feedback, from previous clients that have used our services from Contacting us? through ratted ?people.?

I have been in the roofing business all my life my father and grandfather started the roofing 60years ago i work with my son we do all the work ourselves we are very freindly and reliable we do all types of roofing no job is to big or to small we specialise in finding and fixing leaks we offer long maintanance free guarantees all are qoutes are fixed price qoutes wiht no extra charges i promise you if you contact me i wont let you down

Welcome to the home page of Glen Williamson Roofing. A family run roofing company with 20 years’ experience in the industrial & residential roofing industry. We are extremely proud of our family run business and have given nothing less than a 100% to everything we take on. We offer our expertise to you. We understand your needs and personal requirements are individual to each client. We are here to listen and help you every step of the way. New roof systems are a big investment. At Glen Williamson Roofing we want to help you get that quality roof system at a fair price from the most professional industrial & residential roofing contractor, Glen Williamson Roofing. The right new roof system for your home, your business, your office, factory premises or where ever it may be is very important and that is where our expertise comes in. Glen Williamson Roofing have over 20 years’ experience in the industrial and residential roofing industry and unbeatable prices across the UK. We are family run, which makes it more personal and cater to individual requirements and needs. Our fully trained staff are CSCS working at heights qualified, health and safety trained, putting customers minds at ease that we have the whole job covered and under control, providing safe working equipment at all times. We are proud of our health and safety record and equipment. All our equipment is regularly tested and inspected. We take working at heights very seriously and have all the adequate insurances in place, leaving our customers stress free. Here at Glen Williamson Roofing, we take on a wide range of roofing jobs. Repairs to new roofs. Small enough to care, big enough to cope. Our friendly team here at Glen Williamson Roofing work to our customers requirement and budgets we do our very best to cater for individual needs and circumstances. Working on time and on schedule. Customer satisfaction is what we strive for and our reputation matters to us. All our work is done to our best ability and maximum effort. We are a trust worthy, reputable company. We have many affiliates, such as IPAF, CSCS, CIBT and many more. A job is never complete until we are fully satisfied with it. Our standard of work to us is of utmost importance. We never leave a job under no circumstances of poor quality. We pride our workmanship and every job is thoroughly inspected to unsure quality workmanship each time. We can also offer product and workmanship guarantee

All aspect roofing is a family-run business based in Tonbridge . In addition to roofing services, we provide an array of installations and maintenance for domestic and commercial properties With more than 15 years of experience, we use our vast knowledge and experience in the industry to help you avoid rogue traders and complete all work to the highest possible standards. Get in touch today to speak with our experienced team.

we specialize in providing high-quality roofing services, including new roofs, flat roofs, roof repairs, chimney repairs, and expert guttering services. Quality Workmanship Our commitment to quality means we use the best materials and proven techniques, ensuring your roof and guttering systems are durable, reliable, and built to last.

We have a reliable,honest and highly skilled team of Roofers, which enables us to offer you one of the most professional and cost effective services throughout the local area. We offer the complete roofing service; from major re-roofing projects to minor domestic roof repairs that are not only competitively priced but also providing you with peace of mind. All our roofing work is Gaurnteed,based on a written estimate prior to work commencing

We are a family run business specialising in the following: - Extensions - Loft Conversions - New Roofs - Roof Repairs - Fascias & Soffits Alltype Building Contractors UK Ltd are a leading building firm based in Kent with easy access to the South East of England and London. We pride ourselves in providing our customers with the highest level of workmanship, and in using only the best materials available. The company was established in 1985 and was incorporated in 2000. Over the last twenty years Alltype Building Contractors UK Ltd has grown steadily as a direct result of a rigorous commitment on client satisfaction. While the company has grown substantially, the maintenance of a ‘hands on’ policy by senior management in the day to day running of all projects ensure that this client satisfaction is maintained. Sound management principles, proactive construction methods, ongoing attention to detail and quality of workmanship are all key principles of workmanship and are all key principles of Alltype Building Contractors UK Ltd.

Take pride in all our work carried out take video and picture evidence of Job. Also other previous jobs customers can visit

We are a family run business providing a complete service for maintenance, high quality extensions, loft conversions, garage conversions and partial or complete renovations on all types of buildings. With our experience, thorough work ethic and attention to fine detail coupled with a sympathetic understanding and approach to existing features we are able to work confidently and competently on new, old or period property's. We can work to exact specifications presented or work with our clients who are unsure of exactly how to achieve the best results with their options. We look forward to working with you.

Banks Roofing Solutions specialises in new natural slate and tiled roofs; new rubber, fibreglass and felt roofs; Velux windows; new facia, soffits and gutters; repairs; inspections and reports, and assessments and consultation after house survey reports. Covering the London area, Banks has been in the building trade for over 22 years, specialising in roofing over 14 years ago. Quality and efficiency are what Banks and his team pride themselves on, ensuring every customer has an excellent experience - whatever the issue that needs addressing. Upselling services you do not need is not our way, we will always provide an honest assessment of the situation and put your needs (and the needs of your building) first. That’s why we’re rated 5-stars on ratedpeople.com. Commissioning any kind of work on your home can be daunting and it’s not always easy to know exactly what you need. Banks Roofing Solutions work with you to carry out an initial assessment to understand the exact nature of what’s needed and then discuss the options with you to find the best solution. All work is completed to timescales that fit around you and we always leave the site tidy so you don’t have to worry about disposing of building materials. We cover: * New natural slate and tiled roofs * New Rubberbond fleece back EPDM roofing systems * Fibreglass roofs * 3 Layer built up torch on felt roofs * Chimney restorations * Lead work * Velux windows * Bespoke flat rooflights * New facia, soffits and gutters * Roof repairs * Roof inspections and reports *Roof assessments and consultation after house survey reports Banks Roofing Solutions always carry out high quality, efficient work on your roofs. Take a look at our services or get in touch for more information.

At All Side Roofing Ltd, we are more than builders – we are guardians of your shelter. With a commitment to excellence, we bring decades of expertise to every project. Our seasoned team blends skill and innovation to craft roofs that not only protect but elevate the very essence of your home. Discover the All Side Roofing Ltd difference – where precision meets passion, and roofs become a testament to enduring quality and lasting beauty.

Stortford Exteriors are a family run company operating in Herts and surrounding areas. We supply and fit a range of quality products ranging from energy efficient windows/doors, durable Upvc roofline products to all modern roof and wall materials. We pride ourselves on our ratings and provide a personal service from the first survey through to completion and beyond.